Blinkit Customer ‘Scammed’; Receives a 0.5 G Coin Instead of 1 Gold Coin

Blinkit landed up in trouble after a resident accused the quick-commerce service provider of scamming him on the occasion of Dhanteras.

As per a News 18 report, Mohit Jain, a Delhi resident ordered a 10-gram silver coin and a one-gram silver coin but instead received 0.5 gold coin against the order.

To share his ordeal, he posted on X (formerly Twitter), “Got scammed by Blinkit. I ordered one gm gold coin from Blinkit, along with the one gm silver coin. It was all prepaid. I wasn’t there at home to receive the order, so I gave the OTP to my younger brother to get it received.”

Mohit was shocked to see the mix-up after he reached his home. He said, “After 20 mins I reached home and saw the wrong item was delivered. I got a 0.5gm Malabar gold coin (rose design). What I ordered was 1 gm Mata Lakshmi gold coin.”

Expressing his frustration, Mohit said that the return window closed after 20 minutes. Moreover he couldn’t contact any support executive.

"The delivery partner has the pictures of the one-gram coin that I ordered but he said that he can’t do anything about it even after knowing that he delivered the wrong item,” Mohit said.

Reportedly, Mohit purchased a 24 kt, 1 g Goddess Laxmi Gold Coin but was instead sent a

0.5 g coin with a rose design. Additionally, he placed orders for a 10 gm Laxmi Ganesh silver coin. He even shared a screenshot of Blinkit’s customer support, which said, “We are sorry. The complaint window for the selected item(s) is closed.”

Another automated message said, “However, would you like to share feedback as to what went wrong with the selected item(s)? This will help us understand the issue better and improve our services.”

When the post went viral, several netizens came in support. Here’s a look at a few comments.

A user wrote, “Blinkit is a scam these days. Their customer care is a sh*tshow of a joke. Even tagging them here has never gotten me a response nevermind a solution. Avoid ordering expensive stuff from them.”

While another user wrote and tagged the company by saying, “What is this behaviour?”

Another user commented, “Blinkit, please look into this.”

Notably, various quick commerce service apps including Blinkit are offering to deliver gold and silver coins to customers under 10 minutes.